English | دری

Apple could be shut for 30 days in Italy

in International Business

Apple could be shut for 30 days in Italy

Italian authorities have threatened Apple that it could be shut for 30 days because of a row about product warranties.

Apple is accused of not informing its customers in Italy about its standard free two-year warranty. Instead, the company has been pushing its own paid-for service contract.

The company has already been fined 722,000 Euros in late 2011, and could face more financial penalties if it does not comply.

Apple’s action has been constituted as an “unfair practice” by the Applied Modelling and Computation Group (AMCG).

Apple had made some attempts to do a better job of telling customers in its stores and online about the free warranties, said the AMCG, but the changes had not gone far enough.

The standard warranty and Apple’s own plan, called Apple Care, do not offer the same protection to customers. The standard Italian warranty means firms have to replace a product if it proves defective as soon as it is taken out of the box.

By contrast, Apple Care is for problems that occur after the gadget in question has started to be used.

If Apple does not comply, its stores and other operations would be closed for 30 days by the AMCG authorities and it could face a further fine of 300, 000 Euros.

Apple has 30 days to respond before action is taken.

In a statement, Apple said: “We’ve appealed the recent decision of the court as it was, in our view, based upon an incorrect interpretation of the law. We’ve introduced a number of measures to address the [Italian authorities’] concerns and we disagree with their latest complaint.”

Apple has been involved in various legal cases in different parts of the world.

Recently, Apple was in a dispute with Chinese firm Proview over the rights to the iPad name in China. Apple settled the dispute on Monday for USD 60 million.

Tags assigned to this article:
Apple in italy

Related Articles

David Cameron arrives in Japan for start of Asia tour

The prime minister has arrived in Tokyo, Japan, on the first stop of a visit to East and South East

5 Reasons why your company needs to have fewer meetings

By: AJ Agrawal CEO, Alumnify Efficiency is one of the most important assets of any business. The ability to be

Weak yen boosts Japan’s exports

The weakened yen against the US dollar and a revival in demand from European markets have boosted Japanese exports. According

No comments

Write a comment
No Comments Yet! You can be first to comment this post!

Write a Comment

Your e-mail address will not be published.
Required fields are marked*

Time limit is exhausted. Please reload the CAPTCHA.